Evaluate Summer
Bring a representative case and the tools involved. We’ll review the workflow and access with your team.
Book a demo ↗About Summer
Support for the work
behind patient care.
Summer is an AI customer support platform for telehealth companies. It helps teams investigate order delays, billing questions and pharmacy follow-ups across the tools they already use.
What Summer does
A customer asks about a charge or a refill. Answering them can mean reading a support thread, finding a payment, checking a care record and opening a pharmacy portal. Summer gathers those sources into a case and prepares the next step for your team.
Summer also provides a website messenger, voice chat and a help center backed by the company’s shared knowledge. Teams can connect their accounts and tools through the workspace, API, CLI or MCP server.
Who’s behind it
Nick Locascio is the founder of Summer and Rebody Health. Summer is also known as GoSummer, at gosummer.ai.
Rebody uses Summer to investigate billing, order and refill questions. Its published customer story explains how the team reviews Summer’s findings and proposed changes. Rebody and Summer share a founder.
How your team stays involved
Your company maintains the procedures Summer follows and the tools it can access. People can inspect the evidence, correct a finding and approve the exact proposed changes. Treatment questions and medication directions stay with clinicians.
Find what you need.
Set up your workspace
Connect your company’s tools, write its policies and verify your first support workflow.
Setup documentation ↗Get help
Contact Summer support for account, setup or product questions.
support@gosummer.ai ↗Bring us a case your team keeps chasing.
We’ll look at the tools, access and decisions involved, then agree what Summer should handle and what stays with your team.